24/7 CX Agents at50 centsper ticketper hour
Empower your team with Conversational AI Agents: fully automate and resolve routine customer interaction tasks, including order modifications and subscription changes. Give your CX team the freedom to concentrate on higher-value activities, enhancing efficiency and retention. Experience the future of fast, intelligent, personalized customer experience today – without compromising on quality or precision.
No credit card required. Setup handled by our team. No Annual Contract. No per automation or volume based costs. No extra Support costs. $350 per month, 30-day free trial.
#1 AI Customer Experience Agent for Shopify
Elevate your brand with the ReSponse CX App, the premier conversational AI solution for Shopify. Powered by GPT-4 and advanced AI technology, ReSponse CX revolutionizes customer experience with unmatched quality and speed. It delivers AI-generated, highly personalized responses using your unique company data, automatically resolves and closes tickets, and autonomously manages order and subscription modifications to meet customer needs. Seamlessly integrating across all communication channels—Instagram DMs, Facebook, Chat, Email, and more—ReSponse CX extends your customer experience team's reach, freeing you from manual tasks. Embrace efficiency and reclaim your time for what matters most with ReSponse CX.
- Decrease in First Response Times
- 98%
- Decrease in Resolution Times
- 95%
- Increase in CSAT Scores
- 93%
- Decrease in Return Cycle Time
- 71%
- Increase in Subscription Retention
- 53%
- Increase in Exchange Efficiency
- 62%
“Through Stateset Response, we use an AI bot (Robert) to handle the monotonous, time sensitive issues like cancellation requests. He’s working 24/7 and frees up our reps so they can take care of questions that are more nuanced and require a human touch.”
ReSponse has created thousands of 5 star customer experiences
“Impeccable attention to detail and lightning-fast responses. The speed suggests AI, yet it resonates with a personal, tailored touch that feels remarkably human!”
“Súper amable y atento en todo momento estoy muy satisfecha por su ayuda. Lo mejor!”
“Very helpful, even on a Sunday!”
“5/5. Very helpful”
“Quick response time, very helpful.”
Stay Ahead in Customer Support Automation with ReSponse CX Agents
- Order Efficiency Agent
- Streamline Shopify order management with automated order cancellations based on your business protocols. Free your team from manual tasks to focus on enhancing customer satisfaction and operational efficiency.
- Subscription Management Agent
- Transform subscription handling on Stay.ai, ReCharge, and SKIO by automating cancellations and changes. Allow your team to concentrate on meaningful customer interactions and improve the overall customer journey.
- Returns Handling Agent
- Automate return requests on Shopify and Gorgias, ensuring compliance with your specific guidelines. Keep customers informed about their order and tracking details, streamline operations, and build trust.
- Proactive Warranty Support Agent
- Optimize warranty management on Shopify and Gorgias with automated warranty replacements guided by your business rules. Recommend items based on purchase history to enhance the post-purchase experience and customer satisfaction.
- Sales Agent
- Enhance your sales strategy by automating the pre-purchase experience. Provide personalized recommendations, answer queries in real-time, and guide customers through the buying process. Boost conversion rates and ensure a smooth customer journey.
- Marketing Agent
- Revolutionize your marketing with automated, personalized campaigns via Klaviyo. Leverage data-driven insights to target potential customers with customized messages and offers. Allow your team to focus on creative and strategic planning, improving campaign effectiveness and ROI.
Use ReSponse with your favorite commerce apps, data sources, automations, and more.
Empower Your DTC Business with 24/7 Ticket Resolutions!
Seamlessly reply on every channel, resolve your tickets automatically and drive outcomes that enhance your CX Ops. Experience a knowledge base setup handled by our team with dedicated expert support. Never miss a customer query again.
With StateSet there are NO Annual Contracts / NO Upfront setup costs / NO per automation based pricing / NO extra support costs. It's $350, month-to-month, cancel anytime.
Free
Free
Build your Autonomous CX Agent. No upfront costs. No Usage costs. Support Included.
Free/month
Try for Free- Conversational AI Agent
- Speech-to-Text
- Text-to-Speech
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
Responses
Pro
For the ambitious DTC brand. No upfront costs. No Usage costs. Support Included.
$350/month
Unlock Pro Features Now- Conversational AI Agent
- Speech-to-Text
- Text-to-Speech
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
- Shopify Integration
- Gorgias Integration
- eMail, Chat, Instagram DMs
- Dedicated Support
Function Calling
Scale
For the autonomous DTC brand. No upfront costs. No Usage costs. Support Included.
$1,070/month
Unlock Scale- Conversational AI Agent
- Speech-to-Text
- Text-to-Speech
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
- Response Schedules
- Shopify Integration
- Gorgias Integration
- Stay AI Integration
- Recharge Integration
- Automated Function Calling
- Automated Order Cancellations
- Automated Subscription Changes
- Automated Order Tagging
- Auto-Close Tickets
- Dedicated Support
- Response Analytics
- Response Evaluation
Generative UI
Autonomous
For the Enterprise brand. No upfront costs. No Usage costs. Support Included.
$3,230/month
Unlock Autonomous- Conversational AI Agent
- Generative User Interface
- Speech-to-Text
- Text-to-Speech
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
- Response Schedules
- Shopify Integration
- Gorgias Integration
- Stay AI Integration
- Recharge Integration
- Automated Function Calling
- Automated Order Cancellations
- Automated Subscription Changes
- Automated Order Tagging
- Auto-Close Tickets
- Dedicated Support
- Response Analytics
- Response Evaluation
- Custom API Integrations
- Automated ERP Integrations
- Advanced Response Scheduling
- Dedicated Infrastructure
- Enterprise Grade SLA
- Enterprise Grade Analytics
“The next generation of AI-powered customer experience has arrived. As a brand and former marketing technologist, exploring and implementing modern AI-powered tools for our brand is important to me. The ReSponse AI App provides a smart, scalable interface for our CX team to be at the forefront of e-commerce technology and to provide better experiences and support for our customers.”
Customer Success
Begin Health
Health & WellnessFacing exponential growth and the accompanying customer support challenges, Begin Health sought a solution to scale their services while maintaining a high level of care and responsiveness.
Integration of Stateset’s ReSponse AI with the Gorgias chat widget on their website enabled automatic handling of sensitive subscription management requests, such as cancellations, with a personal touch. The AI’s capability to suggest alternatives like pausing or skipping a subscription before cancellation helped in reducing churn and enhancing customer satisfaction.
The adoption of Stateset’s Response AI solution led to an 95% reduction in response time, slashing the first response to an astounding 5 seconds, and a 85% decrease in time to resolution. This transformation has not only satisfied the immediate needs of the Begin Health community but also laid the groundwork for additional self-service features.
- ReSponse Time
- 95%
- Resolution Time
- 85%
- Churn Reduction
- 28%
- Cost / Ticket
- 40%
RAG + GPT4 Turbo
- Retrieval Augemented Generation (RAG) based on Vector DB + OpenAI GPT4 Turbo
Real-time Integrations
- Integrated with Shopify, Gorgias, Stay AI for automating Order and Subscription actions based on your macros and real-time commerce data.
AI Function Calling
- Make API calls directly from ReSponse App to power advanced workflows and automations.
Achieve more, faster
Why ReSponse?
Shopify Merchants use ReSponse to fix their customer service problems and get the results they want. Plain and simple. ReSponse helps you achieve your CX goals.
- Knowledge Base Integration
- Upload various documents including company knowledge bases, product information, and FAQs to simplify customer support processes and ensure responses are tailored to your unique resources and information.
- Gorgias Integration and Enhanced Customer Experience
- Set up your AI-powered Customer Service Agent in under 15 minutes. Seamlessly integrated with Gorgias Chat, ReSponse efficiently handles and responds to customer requests, streamlining your customer service operations.
- Post-Purchase Automation and Workflow Integration
- Connect generated responses to processes such as Returns Management Automation (RMA), Warranty Management, Shipping Label Creation, and Inventory Management, creating a seamless ecosystem for managing your online store.
- GPT-4o Model and Functions
- Powered by OpenAI's GPT-4o, the most sophisticated language model, Stateset ReSponse automates post-purchase operations and elevates e-commerce customer support to new heights.
- Unparalleled Customer Satisfaction
- Achieve an average CSAT score of 95% with ReSponse. Its advanced GPT-4 technology ensures each interaction satisfies your customers, enhancing brand loyalty and driving repeat business.
- Lightning-Fast Resolution Times
- Ensure customers aren't kept waiting with resolution times under 5 minutes. Empower your team to handle more inquiries and deliver exceptional service efficiently.
